What Roswell Homeowners Say About Vance Gate Repair Roswell
We’ve been repairing and installing gates in Roswell since 2014, and we don’t ask customers for reviews - we earn them by showing up on time, handing over a written price before touching a single bolt, and leaving behind a photo record of everything we found and fixed. The feedback below comes from real jobs in real Roswell neighborhoods, documented the same way we document every visit.
Recent Reviews
Our LiftMaster slide-gate operator started reversing every time it hit the closed position. The previous company had replaced the motor twice in eighteen months. Adrian traced it to a limit-switch cam that was installed 180 degrees out of phase - something you’d only catch if you pulled the cover and checked the mechanical stops, not just the remote. He reset it, photographed the correct alignment, and the gate’s been fine for eleven months. Total bill was $187, and I had the written price in my hand before he started.
Kristen V., Roswell
We bought a house in Roswell with a FAAC 746 swing-gate operator that hadn’t worked since closing. Three other companies said we needed a full replacement at $2,800 or more. Adrian found the control board had a blown varistor from a lightning strike - a $34 part, plus two hours of labor to reflash the board and recalibrate the torque settings. He showed me the scorched varistor in the photo log, handed me a written price of $412, and had it running that afternoon. Under the Haven Standard, that photo record is now in my file if I ever sell the house.
Wade S., Roswell
The Ghost Controls dual-arm system on our driveway gate started opening on its own at 2 AM. I called at 2:15 and a live person answered - no voicemail, no callback queue. Adrian was out by 9 AM, found the control box had moisture intrusion from a missing gasket, and replaced the board and both gaskets. He wrote the price before he started ($623), showed me the corrosion in the photos, and explained why the factory gasket had failed. The 365-Day Done Right Promise was printed right on the invoice. That was fourteen months ago, and it’s still working perfectly.
Lisa N., Roswell
Our wrought-iron driveway gate in Roswell had sagged so badly the latch wouldn’t catch. Another company wanted $1,400 to replace the entire gate. Adrian welded a new hinge pocket, reset the post plumb, and adjusted the gate geometry with a come-along and a laser level. He photographed every weld, the new hinge angle, and the final latch engagement. Written price was $580 before he struck an arc. The gate closes like it did in 2008.
Tamika E., Roswell
We manage a small HOA in Roswell with a DoorKing 9150 barrier gate that was taking eight seconds to open - unacceptable during morning rush. Adrian found the VFD (variable frequency drive) parameters had been reset to factory defaults by a power surge. He reloaded the custom acceleration curve, tested it under load, and documented the before-and-after cycle times in the photo record. Written price was $295. The gate now opens in 3.2 seconds, and we have the documentation for our maintenance logs.
Kristen V., Roswell
After a storm, our Mighty Mule automatic gate was making a grinding noise but not moving. I was bracing for a motor replacement. Adrian pulled the cover and found the drive gear had stripped because the chain tensioner had loosened over two years of thermal cycling - a maintenance issue, not a motor failure. He replaced the gear, reset the tensioner to factory spec, and photographed the chain deflection measurement. Written price was $267. He could have sold me a $1,900 operator and I’d never have known the difference.
Wade S., Roswell
Why Customers Trust Us
Every review above points to the same three habits we established in 2014 and enforce on every job in Roswell.
Written price before work starts. Haven Standard Clause 1 means you hold the flat price in your hand before we touch a tool. No “call for a quote,” no surprise invoice, no hourly rate that balloons because a part was harder to reach than expected. The price we write is the price you pay.
Documented photo record on every visit. Under Clause 4, you get a photo log of what we found, what we adjusted, and what we replaced - left with you and filed in our job record. When Wade S. sells his house, that FAAC documentation goes to the buyer. When Kristen V.’s HOA audits maintenance, the DoorKing cycle times are in the file.
365-Day Done Right Promise. If any repair isn’t right, we make it right - no argument, no fee, no expiration date within that full year. Lisa N.’s Ghost Controls board, Tamika E.’s welded hinge, every job we complete in Roswell carries this promise in writing.
We’ve repaired and installed over 22,000 gates since 2014, and every one started with a written price and ended with a documented record. Our technicians are background-checked, uniformed, and dispatched with their name and photo provided before arrival. A live person answers our phone 24 hours a day, seven days a week - no voicemail loop, no callback queue, no automated attendant.
If you’re dealing with a gate issue in Roswell and want a second opinion on another company’s written estimate, bring the paperwork. We’ll review it at no cost and tell you what we see.
Call (706) 928-9815 to speak with a live person now, or to schedule a free estimate with a written price before any work begins.
Written by Adrian Vance, Owner at Vance Gate Repair Roswell, serving Roswell since 2014.